People, Voices and Innovation
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TRAINING AND MENTOR-SHIP

The realization of the huge impact and to fill in the gaps informed our building of the training arm in OIS.

  • Improved productivity and adherence to quality standards.
  • Employees develop skill sets that allow them undertake a greater variety of work.
  • Improved ability to implement and realise specific goals outlined in a company's business plan.
  • Increased ability to respond effectively to change.

Productivity usually increases when a company implements training courses. Training across the workforce, from the shop floor to executive level and in any discipline, improves:

  • Competitiveness
  • Morale
  • Profitability
  • Customer satisfaction
  • Market share
  • Company reputation and profile

It can also lead to reductions in:

  • Inefficient use of time and materials
  • Workplace accidents
  • Maintenance costs of equipment
  • Staff turnover and absenteeism
  • Recruitment expenses

Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills.

The lack of a training strategy to a potential top candidate suggests that the company will fail to meet his or her own aspirations, leading to a lack of ambitious candidates.

A training strategy involves the systematic training and improvement of people within the organisation so that they, and the company, can achieve their objectives and both personal and corporate goals.

Training strategies vary according to requirements but important components include:

  • Objectives
  • Team building
  • Team development
  • Leadership development
  • Coaching

Training can be of any kind relevant to the work or responsibilities of the individual, and can be delivered by any appropriate method.

For example, it could include:

  • On-the-job learning
  • Mentoring schemes
  • In-house training
  • Individual study

There is, therefore, a large amount of flexibility that can be awarded to the delivery method of the training strategy, and, if utilised appropriately, this can successfully help to reduce expenditure.

 
    1.  Computer skills are becoming a necessity for conducting administrative and office tasks.
    2.  Customer service: Increased competition in today's global marketplace makes it critical that employees understand and meet the needs of customers.
    3.  Diversity: Diversity training usually includes explanation about how people have different perspectives and views, and includes techniques to value diversity
    4.   Ethics: Today's society has increasing expectations about corporate social responsibility. Also, today's diverse workforce brings a wide variety of values and morals to the workplace.
    5.   Human relations: The increased stresses of today's workplace can include misunderstandings and conflict. Training can people to get along in the workplace.
    6.   Quality initiatives: Initiatives such as Total Quality Management, Quality Circles, benchmarking, etc., require basic training about quality concepts, guidelines and standards for quality, etc.
    7.   Safety: Safety training is critical where working with heavy equipment, hazardous chemicals, repetitive activities, etc., but can also be useful with practical advice for avoiding assaults, etc.
    8.   Sexual harassment: Sexual harassment training usually includes careful description of the organization's policies about sexual harassment, especially about what are inappropriate behaviours

BENEFITS

General Benefits from Training and Development programmes!

  • Increased job satisfaction and morale among employees
     
  • Increased employee motivation
     
  • Increased efficiencies in processes, resulting in financial gain
     
  • Increased capacity to adopt new technologies and methods
     
  • Increased innovation in strategies and products
     
  • Reduced employee turnover
     
  • Enhanced company image, e.g., conducting ethics training 
     
  • Risk management, e.g., training diversity training

WHAT WE DO

As we know that training and development refers to the process to obtain or transfer KSA (knowledge, skills and abilities) needed to carry out a specific activity or task ; therefore, benefits of training and development both for employers and employees in the employment market are strategic in nature and hence much broader. In order to meet the current and future challenges of emerging businesses, training and development assumes a wide range of learning actions, ranging from training of the employees for their present tasks and more so, knowledge sharing to improve the business horizon and customer’s service. In Ois we tend to  focuse on their career development, thus expanding individual, group and organizational effectiveness.

A comprehensive training and development program helps in deliberating on the knowledge, skills and attitudes necessary to achieve organizational goals and also to create competitive advantage ofwhich we boast of quality assurance !

Bearing in mind , Human Resource Managers have opined that one of the main challenges they are to confront had involved issues related to training and development 

Strategy 

OIS leverages on its healthy relationships and collaborations with Industry professionals of reputable brands globally to train and also deliver packages to suit clientele needs .

 

what we Provide

Our Trainings involve high levels of interaction and participation – that provide practical tools and techniques that are easily applied.

  • PR introductions
     
  • Writing and editorial
     
  • Social media and digital communications
     
  • PR planning, research and evaluation
     
  • Crisis and reputation management
     
  • Media relations
     
  • Youth Empowerment
     
  • Gender Empowerment
     
  • IT and technological  know-how
     
  • Education kit 
     
  • Safety Management
     
  • Health and Safety
     
  • Call center Training
    • The web based reporting allows for pulling all customer information stored in the data base and profiling based on pre-defined criteria.
    • All call centre agents will undergo a week training on Telephone ethics
    • All first time callers shall be given an incentive of a calling card
    • Agents shall be organized in clusters, each cluster to be responsible for calls from affected designated state
    • Telephone number of every incoming call shall  be logged for future identification
    • Bulk short message service (SMS) shall be deployed in multilingual to sensitize citizens in designated states of the existence of the call centre.

WHAT YOU WILL GET

Training provides individuals with relevant skills and knowledge to assist others in planning careers and obtaining meaningful work.

  • Career resources and labour market information
     
  • Career planning processes
     
  • Basic helping and facilitation skills
     
  • Career development models and theories
     
  • Informal and formal assessment approaches
     
  • Diversity and specific population needs
     
  • Development and maintenance of an effective career resource centre
     
  • Training others and program promotion
     
  • Case management and referral skills
     
  • Ethical and scope-of-practice issues
     
  • Professional and resource portfolios
     
  • Cutting-edge job search empowerment 

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  • Brokered deal and secured the right of way from the Nigerian Railway Corporations for the launch of fiber Optic cables nationally, for Sub urban telecoms.

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TRAININGS AND MENTORSHIP
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