The realization of the huge impact and to fill in the gaps informed our building of the training arm in OIS.
- Improved productivity and adherence to quality standards.
- Employees develop skill sets that allow them undertake a greater variety of work.
- Improved ability to implement and realise specific goals outlined in a company's business plan.
- Increased ability to respond effectively to change.
Productivity usually increases when a company implements training courses. Training across the workforce, from the shop floor to executive level and in any discipline, improves:
- Customer satisfaction
- Market share
- Company reputation and profile
It can also lead to reductions in:
- Inefficient use of time and materials
- Workplace accidents
- Maintenance costs of equipment
- Staff turnover and absenteeism
- Recruitment expenses
Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills.
The lack of a training strategy to a potential top candidate suggests that the company will fail to meet his or her own aspirations, leading to a lack of ambitious candidates.
A training strategy involves the systematic training and improvement of people within the organisation so that they, and the company, can achieve their objectives and both personal and corporate goals.
Training strategies vary according to requirements but important components include:
- Team building
- Team development
- Leadership development
Training can be of any kind relevant to the work or responsibilities of the individual, and can be delivered by any appropriate method.
For example, it could include:
- On-the-job learning
- Mentoring schemes
- In-house training
- Individual study
There is, therefore, a large amount of flexibility that can be awarded to the delivery method of the training strategy, and, if utilised appropriately, this can successfully help to reduce expenditure.
1. Computer skills are becoming a necessity for conducting administrative and office tasks.
2. Customer service: Increased competition in today's global marketplace makes it critical that employees understand and meet the needs of customers.
3. Diversity: Diversity training usually includes explanation about how people have different perspectives and views, and includes techniques to value diversity
4. Ethics: Today's society has increasing expectations about corporate social responsibility. Also, today's diverse workforce brings a wide variety of values and morals to the workplace.
5. Human relations: The increased stresses of today's workplace can include misunderstandings and conflict. Training can people to get along in the workplace.
6. Quality initiatives: Initiatives such as Total Quality Management, Quality Circles, benchmarking, etc., require basic training about quality concepts, guidelines and standards for quality, etc.
7. Safety: Safety training is critical where working with heavy equipment, hazardous chemicals, repetitive activities, etc., but can also be useful with practical advice for avoiding assaults, etc.
8. Sexual harassment: Sexual harassment training usually includes careful description of the organization's policies about sexual harassment, especially about what are inappropriate behaviours